Privacy Policy

Purpose of This Notice

Title V of the Gramm-Leach-Bliley Act (GLBA), along with applicable federal, Texas, and Florida state regulations, generally prohibits any financial institution — including licensed insurance agencies — from sharing non-public personal information about you with unaffiliated third parties unless the institution first provides you with clear notice of its privacy policies and practices.

As a licensed, independent insurance agency operating in Texas and Florida, Wirehaired Trust complies fully with GLBA requirements and all applicable state privacy laws. This document constitutes our formal privacy notice to you. We are committed to data security and to protecting the confidentiality of the information you share with us.

Please read this policy carefully. If you have any questions, contact us at info@pointeriaus.com or call (281) 671-0069.

Scope of This Privacy Policy

This Privacy Policy applies to all personal information Wirehaired Trust may collect about you, including but not limited to:

• ✓ Information collected through www.pointeriaus.com and all associated pages where this Privacy Policy is linked
• ✓ Information submitted through quote request forms, contact forms, and client intake forms on our website
• ✓ Information exchanged in emails, text messages, phone calls, and in-person meetings with Wirehaired Trust advisors
• ✓ Information shared with us by insurance carriers, third-party vendors, or public data sources in the course of providing services
• ✓ Information provided by you as part of obtaining insurance coverage

Information We Collect

We collect non-public personal information about you from the following sources:

• ✓ Information you provide on quote request forms, applications, or intake forms — including your name, address, date of birth, contact information, and financial or property details
• ✓ Information about your transactions with us, our carrier partners, or affiliated service providers — including coverage details, premiums, and claims history
• ✓ Information received from consumer reporting agencies — such as credit history or loss history reports used in connection with insurance underwriting
• ✓ Business information provided in the course of obtaining commercial insurance — including revenue, payroll, employee headcount, and operational details
• ✓ Technical data collected automatically through your use of our website — including IP address, browser type, pages visited, and session duration (see Cookies section below)
• ✓ Information you provide when you contact us directly by phone, email, or in person

How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• ✓To provide and administer your insurance coverage — submitting applications to carriers, managing renewals, processing endorsements, and assisting with claims
• ✓To respond to your inquiries and service requests — including quote requests, coverage questions, and claims assistance
• ✓To communicate with you — including policy updates, renewal notices, service updates, and educational content relevant to your coverage
• ✓To improve our website and services — analyzing site usage, identifying performance issues, and improving the user experience
• ✓To comply with legal and regulatory obligations — including GLBA requirements, Texas Department of Insurance regulations, Florida Department of Insurance regulations, and other applicable law
• ✓To protect our business and enforce our rights — including fraud detection, security monitoring, and legal defense

Information We May Share with Third Parties

In the normal course of providing insurance services, we may share certain information with third parties strictly as necessary to serve you. We do not disclose your personal information except in the following circumstances:

Insurance-Related Third Parties

• ✓ Insurance carriers, wholesale brokers, managing general agents (MGAs), and surplus lines markets to whom we submit applications on your behalf
• ✓ Claims adjusters, third-party administrators (TPAs), and loss control consultants assisting in the claims or risk management process
• ✓ Consumer reporting agencies and credit bureaus used in connection with underwriting or loss history verification
• ✓ Premium finance companies when you elect a premium financing arrangement

Technology and Service Providers

• ✓ Our agency management system (AMS) — Momentum / NowCerts — which stores client records, policy data, and communication history in a secure platform
• ✓ Website hosting, form processing, and email delivery providers used to operate our digital presence and communications

All third parties with whom we share your information are required by contract and applicable law to maintain the confidentiality and security of your personal information. They may not use or disclose it for any purpose other than performing services for Wirehaired Trust or as required by law.

Agency Management System (AMS) — Momentum / NowCerts

Wirehaired Trust uses Momentum / NowCerts as our agency management system. Information you provide — including your name, contact information, coverage details, and business information — is stored within this secure platform to enable us to manage your account, track policy activity, and provide ongoing service. This data is subject to the security and privacy standards maintained by our AMS provider, in addition to the protections described in this policy.

Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our content.

What Are Cookies?

Cookies are small text files stored by your web browser when you visit a website. They help us recognize returning visitors, remember preferences, and improve site performance. Cookies identify your browser session, not you personally as an identifiable individual.

How We Use Cookies

• ✓Essential cookies — Required for the website to function properly; cannot be disabled

We do not run analytics, advertising, or tracking scripts on this website. No third-party code loads on any page, and no visitor data is sent to any analytics or marketing platform. Form data you submit is transmitted over TLS directly to our hosting provider and agency management system.

You may disable cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain features on our website.

Links to External Websites

Our website may contain links to third-party websites, including insurance carrier portals, industry resources, and partner sites. When you click a link to an external website, you leave the Wirehaired Trust website. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external website you visit.

Data Security

Wirehaired Trust takes the security of your personal information seriously. We implement reasonable physical, electronic, and procedural safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. These safeguards include:

• ✓ Encrypted transmission of sensitive information via SSL/TLS on our website
• ✓ Access controls limiting who within our organization can access your personal information
• ✓ Use of a secure, compliant agency management system (Momentum / NowCerts) for storing client records
• ✓ Regular review of our security practices in light of evolving threats and regulatory requirements

No method of electronic transmission or storage is 100% secure. While we strive to protect your personal information using commercially reasonable standards, we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately at info@pointeriaus.com.

Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information.

Texas Residents

Texas residents may have rights under the Texas Privacy Protection Act and related consumer protection laws. These may include the right to request access to personal information we hold about you, the right to request correction of inaccurate information, and the right to opt out of certain data sharing practices. To exercise these rights, contact us at info@pointeriaus.com.

Florida Residents

Florida residents may have rights under the Florida Information Protection Act (FIPA) and related state laws. These may include the right to be notified of a data breach involving your personal information and the right to request information about how your data is used. To exercise these rights, contact us at info@pointeriaus.com.

Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from Wirehaired Trust at any time by contacting us at info@pointeriaus.com or by following the unsubscribe instructions in any marketing email we send. Please note that opting out of marketing communications does not affect our ability to send you transactional communications related to your existing coverage or services.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@pointeriaus.com so we can promptly delete it.

Changes to This Privacy Policy

Wirehaired Trust reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

Contact Us About This Privacy Policy

If you have questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is provided in compliance with the Gramm-Leach-Bliley Act (GLBA), the Texas Privacy Protection Act, the Florida Information Protection Act (FIPA), and all other applicable federal and state privacy regulations governing licensed insurance agencies. Wirehaired Trust is licensed to sell insurance in the states of Texas and Florida.